FAQ2019-06-08T10:08:56+08:00

FAQ

Is your company a legitimate freight forwarding agent from China?2019-06-07T11:43:20+08:00

Absolutely, Winsky Freight is a 10-year experience freight forwarding company which is approved by the Ministry of Commerce of China.

What service you provide?2019-06-07T11:44:36+08:00

We provide Air freight shipping, Ocean shippping, Express services, dropshipping, FBA shipping,consolidatation, Cargo insurance from all over China to the worldwide.

What is the price of your freight service?2019-06-07T11:47:51+08:00

We’ll provide you a preference freight firstly,and exact price after you shipment details( weight, volume, loading city and destination address ) are settled.

Why do you require dimensions and weights to get a rate quote for ocean or air cargo shipments?2019-06-07T11:48:39+08:00

Shipment rates are based on volume or gross weight, whichever is greater. In order to calculate the volume of a shipment, the dimensions of each piece are required.

How can I pay to you?2019-06-07T11:49:26+08:00

Our accept payment methods: bank transfer (T/T), Western Union and others.

When shall I pay you?2019-06-07T11:49:50+08:00

Commonly, payment should be arranged before shipment, but for sea freight shipment, payment can be arranged after send the B/L copy to you.

My supplier has no right to export. Can you help me export the goods?2019-06-07T11:50:48+08:00

Yes, We can buy the export license, do the customs declaration and ship goods to you.

Can you help pick up our goods from China and consolidate goods from different suppliers into one shipment?2019-06-07T11:51:27+08:00

Yes, we can. Pls offer the detailed address for pick-up, we will do it and conbine into one shipment, deliver to your destination.

What is the minimum charge weight for different shipping ways?2019-06-07T11:52:47+08:00

1CBM Minimum for sea freight, 45KG for air freight, 0.5KG for courier shipping, 0.01KG for dropship service.

If my products contain Battery, Liquid or Powder ,will it be suitable to delivery?2019-06-07T11:53:18+08:00

We have sepcial logistics channel to ship about hazardous items from China, in some cases, we need you to provide MSDS paper in advance.

What if I discovered package damages after delivery?2019-06-07T11:53:42+08:00

It is better to keep the packaging, take the photo, call the carrier and report the damage. They will begin a damage claim and ask for an inspection. You must also notify us so that we are aware of the situation and can be of assistance if required.

Can you help to do the customs clearance, and deliver the goods from destination port to our warehouse?2019-06-07T11:54:09+08:00

Yes, we have partner agents in some oversea ports, so we can help you do that if needed.

Regarding to Amazon shipment customs clearance, how can you do it? How can we pay duty and tax?2019-06-07T11:55:25+08:00

Our US partner will do customs clearance and door to door delivery to Amazon warehouse, import duty and tax can be prepaid before shipping.

Can I get refund if not satisfied?2019-06-07T11:55:48+08:00

Yes, the freight is refundable accordingly to the loss condition.

How to work with you and what are the steps?2019-06-07T11:57:23+08:00
    • You send our Contact info to your goods supplier, and copy the supplier contact information to us;
    • We contact suppliers and pick up goods;
    • We measure goods’ weight and dimensions, send measuring information to you for confirmation.
    • You confirm the final chargeable weight and prices.
    • We issue Freight Invoice to you and you make payment;
    • We ship goods via FedEx/UPS/DHL Express, Air, Sea freight, FBA, ePost and provide tracking number(s) to you.
How much does it cost to ship from China to us?2019-11-12T18:34:43+08:00

This depends on the goods weight information and your choice of delivery channels, different ways of cost is not the same, like ePacket shipping from China to the US, the cost is around US$10/Kg small pacels, air freight cost around US$3-5/Kg for goods above 45Kg, and the cost would be increased in peak season after October each year.

How Long does it take to Ship From China to US2019-11-12T18:39:10+08:00

For courier services, such as DHL, UPS, Fedex, TNT USPS. It usually takes 3 to 5 business days from China to the USA, and it is the fastest way shipping to US.

For Air Freight. Takes about 3-5 business days but it ship to airport only and is cheaper than courier service and it suitable for heavier goods.

For Sea Freight, normally takes around 15-25 days, Sea freight shipping times have several factors that would affect the time of delivery. These factors include but are not limited to customs inspection, weather, transport truck and employment delays.

China to USA Customs Information2019-11-12T18:35:33+08:00

Deliveries from China to the USA will be subject to customs clearance. As such, you will need a customs invoice and packing list, to accompany your parcel. This will detail the contents of your consignment, and we’ll arrange it for you automatically, including the information you provide us with booking.

Our overseas shipping service from China to USA is intended to make your business in the USA stress-free. Whether you are shipping a small number of boxes or hoping to send volumes machines and electronic equipment, our expert teams will fully focus on your shipment, including customs clearance and assistance with all import documentation.

How much does it cost to ship to Canada?2019-12-15T10:11:05+08:00

The shipping cost from China to Canada varies, depending on the size of your package and how quickly you want it to get there, different ways of cost is not the same, like ePacket shipping from China to Canada, the cost is around US$2 per 100g for small pacels, air freight cost around US$3-5/Kg for goods above 45Kg.

The shipping cost would be increased in peak season after October each year. Winsky freight offers some of the cheapest rates available. We regularly review our prices and our discounted shipping rates to Canada are cheaper than if you booked directly with a Express company.

What is the cheapest way to ship to Canada?2019-12-15T10:11:44+08:00

We’ve negotiated discount shipping rates with the biggest and most trustworthy carriers, including HU Airlines, CA Airlines, CZ Airlines, EK airlines,  Express company like UPS, DHL, FedEx, TNT and many more. The cheapest way to send a package from China to Canada is through Winsky. You can save up to 70% on shipping by comparing rates and services. Publish real-time shipping rates and save money every time you ship to Canada.

How long does it take to ship from China to Canada?2019-12-15T10:15:59+08:00

For courier services, such as DHL, UPS, Fedex, TNT USPS. It usually takes 3 to 5 business days from China to Canada, and it is the fastest way shipping to US.

For Air Freight, Takes about 3-5 business days but it ship to airport only and is cheaper than courier service and it suitable for heavier goods.

For Sea Freight, normally takes around 15-25 days, Sea freight shipping times have several factors that would affect the time of delivery. These factors include but are not limited to customs inspection, weather, transport truck and employment delays.

What documents are required to ship to Canada?2019-12-15T10:13:47+08:00

When you send a package to Canada from China, you will be required to complete the custom clearance documents like Commercial Invoice and packing list, but don’t worry because when you ship to Canada with us, this is all taken care of as part of our working process.

Do I have to pay duty on items shipped from China to Canada?2021-06-26T18:13:33+08:00

Any item sent via air freight or mail to Canada may be subject to Goods and Services Tax (GST) and/or duty. You do not have to pay GST on the following goods that are imported into Canada: goods worth CAN$20 or less, gifts from family members or friends who live abroad when the worth is CAN$60 or less.

What are the shipping notices for goods exported to Dubai?2020-03-07T10:26:18+08:00

1. Dubai import custom will inspect the goods and charge import taxes for goods declared value more than US$270 or a single package that weight more than 50kg.

2, Customs clearance information notices:

If you are an individual buyer

For goods with a declared value of more than US$270 or a single package weighing more than 50kg, the recipient must provide a copy of the passport and a copy of the visa page to clear the custom of the goods.

Also have to be aware of this:

The customer must ensure the name of the recipient from the waybill and invoice provided is exactly the same as the name on the recipient’s passport before delivery. Otherwise, the recipient information of the waybill and invoice must be changed, resulting in the delay of customs clearance time; in short, all the customs clearance documents information need to be consistent.

If you are company buyer

For goods with a declared value of more than US$270 or a single parcel weight exceeding 50kg, you must provide a valid import tariff number and a copy of the trade license before it can be cleared;

One small notice that requires special attention:

Friday is the weekend rest time in the Middle East, and no customs clearance and delivery will be arranged at this day.

What kind of customs clearance documents are needed to export to Dubai?2020-03-07T10:31:46+08:00

Generally speaking Dubai importers does not need to do CCPIT certification, but need to do the certificate of origin CO, the specific request should be based on your requirements, and we recommend you input the customs HS code on the invoice which will be more efficient and smooth for the customs clearance.

What are the Accepted&Not accepted Products ship from China to Dubai2020-03-07T10:36:46+08:00

Accepted Products: General products such as LED lightings, electronic components,USB, Drivers, PCB and etc, Brand products or Sensitive products like Mobile power bank, battery, watches, Cosmetics, electronic cigarettes, smoke oil.

Not accepted products: Liquids, powders, arms weapons, flammable and explosive materials, etc., adult products, medicines, food products.

How long to ship from China to Dubai?2020-03-07T10:30:35+08:00

Air shipping Reference Delivery Time: 5 work days for general products, 10 work days for sensitive products

Sea shipping Reference Delivery Time: 25 work days

How to Ship from China into Canada?2021-06-26T18:12:54+08:00

Shipping from China into Canada might seem challenging, but it’s not when you work with Winsky Freight. We’ll take you through the entire process if you do the following:

  1. Give us your supplier’s contact information before the goods are ready. Such details include their phone number and email address.
  2. Alternatively, give the supplier our contact information. When we get into contact, we’ll arrange the pickup from the supplier to our shipping warehouse.
  3. Please remember to ask the suppliers to label your name or company on your cartons or cargo. They should also provide the commercial invoice that has your delivery information for shipping and the declaration information.
  4. Once the goods arrive in our warehouse, we will check their exact weights and dimensions and confirm them with you.
  5. We’ll arrange the shipping invoice for payment confirmation.
  6. To ship the goods by air/sea freight, we’ll arrange for export customs clearance then send you the freight tracking number and tracking website.
  7. Once the goods arrive at the intended airport or seaport in Canada, you or your agent can finish the import custom and duty. If the shipping is DDP (Delivery Duty Paid), our overseas agent in Canada will finish the import custom tax for you.
  8. Once the customs clearance is finished, you can pick up the goods from the airport/seaport. For DDP shipping, our overseas agent in Canada will deliver the goods to the local UPS that will finally deliver them to your Canada address.
How long does it take to ship goods from China to Kenya?2022-04-17T21:48:51+08:00

Express shipping takes 2-4 days, and standard air freight takes 6-10 days for shipping from China to Kenya. Sea shipping takes 3 to 4 weeks, depending on the distance between two ports.

How do you clear Goods in Kenya?2022-04-17T21:49:29+08:00

The importer engages clearing agent after getting the commercial invoice to lodge declaration form. You also have to provide the entry declaration and then deposit the necessary charges, VAT and TAXES. Then you are cleared to get your shipment.

What is the cheapest shipping from China?2022-04-17T21:49:57+08:00

Sea freight, by all means, is the cheapest shipping from China to Kenya. The lowest amount you can ship by LCL is 21 Kg. If you are looking for cheap shipping from China to Kenya, use sea freight.

How much does it cost to ship goods from China?2022-04-17T21:51:07+08:00

Express shipping costs between USD 5- 10 per Kg, and air freight costs between USD 4 – 8 Per Kg. In LCL shipping, the cost of shipping from China to Kenya is USD 235 – 265 per CBM, pls contact the freight forwarder for more details.

What can I import from China to Kenya?2022-04-17T21:51:37+08:00

There are many important products you can import from China. Some of them are: .Toys, games, sports requisites, cosmetics, clocks, watches and so on.

How much does it cost to ship from China to UK?2022-05-21T22:11:14+08:00

Shipping costs from China to United Kingdom are mostly dependent on the carrier, service, weight, and size of your package. For example, shipping a small 1Kg package from China to United Kingdom may cost about $15 USD. Larger packages will generally cost more, but Winsky Freight has many options for shipping from China to United Kingdom depending on your budget and delivery time request.

How long does it take to ship from China to UK?2022-05-21T22:11:48+08:00

For courier services, such as DHL, UPS, Fedex, TNT USPS. It usually takes 3 to 5 business days from China to UK, and it is the fastest way shipping to UK. For Air Freight, Takes about 3-5 business days but it ship to airport only and is cheaper than courier service and it suitable for heavier goods. For Sea Freight, normally takes around 15-25 days, Sea freight shipping times have several factors that would affect the time of delivery. These factors include but are not limited to customs inspection, weather, transport truck and employment delays.

What documents are required to ship to UK?2022-05-21T22:12:20+08:00

When you send a package to UK from China, you will be required to complete the custom clearance documents like Commercial Invoice and packing list, but don’t worry because when you ship to UK with us, this is all taken care of as part of our working process.

What is the Cheapest way to ship goods from China to UK?2022-05-21T22:13:57+08:00

Sea freight is one of the most cheapest and cost-effective ways to ship to UK. It’s also ideal for large shipments or moving abroad, Sea freight options are ideal when time is not the issue and you want to send heavyweight or bulky items overseas economically. But normally it is not suitable to ship for goods below 2CBM, as the cost including destination port fee will be higher than Express or Air freight door to door.

What is the shipping cost from China to Indonesia?2022-06-04T18:29:49+08:00

The cost varies depending on the following factors: nature of goods, mode of shipping, weight & size of cargo, and delivery option. Air Freight is fast and expensive, Sea Freight is the most affordable but slower, while Express shipping is the fastest and most expensive option, it is better to contact forwarder to check the exact cost to you.

How long does Shipping from China to Indonesia takes?2022-06-04T18:31:46+08:00

Shipping from China to Indonesia by Air Freight takes about 4 – 8 days, and by Sea Freight takes 9 – 31 days depending on ports or your delivery address, while Express shipping takes about  3 work days.

What is the Cheapest shipping from China to Indonesia?2022-06-04T18:32:15+08:00

Sea Freight shipping is the most affordable shipping mode from China to Indonesia. It is most suitable for shipping heavy and bulky goods, but relatively slower than other modes.

Do I have to pay VAT and Customs duties in Indonesia?2022-06-04T18:32:43+08:00

Yes, all imports to Indonesia are subject to VAT and custom duties. Although essential goods are exempt from VAT. Amounts payable per goods class are available on Indonesia’s Harmonized System Codes (HSC).

Are There Any Hidden Charges for the Shipping to Indonesia?2022-06-04T18:33:09+08:00

No, there are no hidden charges. Once you have received your final quote, no other fees will be requested to ship to Indonesia.

How long does it take to ship from China to Australia?2022-06-19T10:53:31+08:00

Sea freight from China to Australia like Sydney, Melbourne by Port to Port service takes about 15 days only, door to door service takes about 30-45 days considering of the export & import custom clearance, duties, boat loading & unloading, trucking.  Air freight from China to Australia door to door takes about 7-10 work days, in addition, you can choose FedEx,TNT, DHL,UPS and other international express delivery, the delivery time is about 3-7 days.

How much does shipping cost from China to Australia?2022-06-19T12:09:19+08:00

China to Australia shipping cost varies highly on your cargo type, the shipping method you choose, the weight and size of your packages, door to door or port to port service all come into consideration while calculation. For instance, bulky goods in air freight cost more than sea freight from China to Australia. Winsky Freight offers different kinds of shipping services according to your needs. Ship any amount of goods by us cheaper and faster.

What is the Cheapest Shipping from China to Australia?2022-06-19T11:02:38+08:00

Sea freight is the Cheapest Shipping from China to Australia no matter for small cargo or bulk cargo, there is no minimum charege weight for sea freight to Australia, even your cargo is within 21KG, you can choose the door to door sea freight with import custom clearance service included with very economic cost than Air freight.

What documents are required to ship from China to Australia?2022-06-19T11:05:22+08:00

Documentation is essential for shipping from China to Australia. Without proper submission of your paperwork to the customs authority, your goods will not enter the importer country. These documents include- packing list, bill of lading, air waybill (if required), commercial invoice, shipper’s letter of instruction, country of origin (if requested).

How much is the Import Customs and Duties from China to Australia?2022-06-19T11:12:47+08:00
If your goods value is within AUD1000, it is free of custom and duty fee, you can receive your goods directly from China to Australia, but pls note don’t lower the declared value on purpuse avoid import custom delay or fine.
If goods value is above AUD1000, Australia Custom will contact you to finish the import custom and duty fee, estimate cost including:
1.Duty:5% of goods value —This cost can be free if you buy Country of Origin cost US$25 from us, it is a certificate that can reduce your import duty.
2.GST: CIF value (Value of goods + freight + insurance + duty)*10%
3.Custom government fee:AUD99
4. Custom Clearance fee: AUD120/BL
What is the shipping cost from China to Singapore?2022-07-02T17:17:04+08:00

The cost of shipping from China to Singapore is affected by many factors, like the product name and type, the dimension and weight, the reference Sea freight is US$100-150/CBM, and US$3-5 for Air freight, pls submit your quote request, our professional team will work out the exact shipping cost to you very soon.

Our Logistics Service

Contact Details

  • NO.6,Yuandong West Rocle 6, Xinhe Village Fuyong Street, Bao’an District Shenzhen China
  • 86-755-36640610
  • sales.winskyfreight.com

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